Account is locked and i can't do anything.

Two days ago,I receive a ticket to verify,I have submitted the information right away. Now I want to destroy abount one hundred instances,but I can’t to anything.Some tickets are no responses later. If I can’t destroy these servers,how about the cost?


Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

In the mean time I suggest you hit their Facebook page and give them a one star review and a comment.

Maybe that will wake them up.

@zhangningqi1987 We are very sorry for the delay caused here. Our support team is experiencing a rather high volume of tickets at this moment. They are working through everything to reply to you as soon as they can. While we don’t have a specific ETA keep a look out for the update. You patience is appreciated!