Question

Can you please look into my support ticket ?

I hope you are doing good.

Could you please look into my ticket #5038416

Thank you so much !

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Hey @sanjanashettysnt,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)

Hope that helps! - Matt.