We talked with Dabney Hailey, founder and principal of Hailey Group, about the Visual Thinking Strategies (or VTS) method, why it works, how to bring elements of it into your daily practice, and why leaders should shift to the facilitative leadership style this method teaches. Here are six takeaways from our conversation.

Six things to know about human-centered systems thinking, a holistic approach to problem solving that starts with people.

Is it better to be a generalist or a specialist? Here’s how a generalist approach can be good for your career.

See how improv techniques and exercises can allow you to craft impactful presentations and level up your storytelling skills.

Actionable advice on charting a creative career path, the value of mentorship, and tips for finding daily inspiration from Google Group Creative Director Brandon Viney.

What it means to be a human-centered leader, why soft skills are more important than ever, and how to lead by creating space for others.

IDEO’s Lauren Collins and Harvard Business School Professor Frances Frei share actionable tips for how to lead by empowering others.

Wonderschool CEO and Co-founder Chris Bennett shares his human-centered process for building and scaling a business.

Wondering how to create lasting change in your organization? Here’s how to identify your change journey and three frameworks to get started.