All Systems Operational
Mail Sending Operational
API v3 ? Operational
SMTP ? Operational
API v2 ? Operational
Marketing Campaigns Operational
Marketing Campaigns ? Operational
Webhooks Operational
Event Webhook ? Operational
Parse API ? Operational
API ? Operational
Website ? Operational
Statistics ? Operational
Email Activity ? Operational
Partners ? Operational
Billing ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 3, 2022

No incidents reported today.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022
Resolved - After monitoring, we confirmed the issue with mail processing delays using ASM has been resolved. All services are now operating normally at this time.
Jun 29, 12:59 PDT
Monitoring - Our engineers have implemented a fix for the delayed mail and have monitored that mail has dequeued for the affected period. We will provide another update within an hour to confirm the issue is resolved or as soon as more information becomes available.
Jun 29, 12:27 PDT
Identified - Between 11:05 and 11:45 AM PT on June 29th, our engineers identified an issue with mail processing delays for a small subset of customers that sent mail using Advanced Subscription Management (ASM) during the aforementioned period. Since this time range and after an internal change, new mail is processing as expected. We will provide another update within an hour or as soon as more information becomes available while we monitor the stability of the changes that have been deployed.
Jun 29, 12:16 PDT
Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022
Completed - The scheduled maintenance has been completed. Please reach out to support with any follow-up questions you may have.
Jun 22, 15:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 13:00 PDT
Scheduled - In order to increase the stability and scalability of our systems, we are performing a scheduled maintenance to update our V2 and V3 Categories endpoints scheduled on June 22nd, from 1PM to 3PM PT.
There is a low probability that during this time, customers may experience increased HTTP errors when retrieving from the subuser, reseller, and V3 categories endpoints. This maintenance will not impact customer's ability to send mail. Thank you for your patience.

Jun 15, 13:34 PDT
Jun 21, 2022

No incidents reported.

Jun 20, 2022
Resolved - Our engineers have deployed and monitored a fix, and confirmed the issue with Legacy Marketing API latency has been resolved. All services are now operating normally at this time
Jun 20, 14:29 PDT
Identified - On June 20 at around 1:09 PM PDT, our team identified and began investigating an issue that may be causing some latency in API requests, and particularly those related to some Legacy Marketing Campaigns products. We will provide more updates within the next hour, or as soon as more information becomes available.
Jun 20, 13:36 PDT
Jun 19, 2022

No incidents reported.