As of 1 April 2021, DigitalOcean charges a 16% Value Added Tax (VAT) to customers with a tax location in Kenya.
This complies with the requirements of Kenya’s Value Added Tax (Digital Marketplace Supply) Regulations, 2020 for non-resident companies such as DigitalOcean.
From 1 September 2022, we charge VAT to B2B and B2C customers. This complies with Finance Act 2022, which amends the VAT Act 2013.
If you have a valid VAT ID in Kenya, you can add it to your DigitalOcean account on the Billing page. When you add your VAT ID to your DigitalOcean account, your invoice will list the ID and you can claim the VAT from the Kenya Revenue Authority. If you have a valid VAT ID but you do not add it to your DigitalOcean account, your invoice will not include the ID.
Your tax location is typically based on your account address, which is initially set to the payment address of your primary payment method when you sign up. In some locations, we are required by law to consider other account details, like other payment addresses or IP addresses.
You can update your account address and view your account's tax location and rate at any time on the billing page. If you've set your account address correctly but your account's tax location is not what you expect, contact support for help.
USD is the only currency we accept for payments, so all invoices are in USD. We cannot provide invoices in other currencies. Learn more about invoices.