As of 1 May 2019, DigitalOcean charges a 15% Goods and Services Tax (GST) to customers with a tax location in New Zealand.
The change doesn’t affect business-to-business sales. In these cases, the reverse charge mechanism will be in effect.
This complies with the Government of New Zealand’s introduction on 1 September 2016 of the New Zealand Goods and Services Tax Act rules under section 8(2) to (4), which applies to all non-resident businesses that supply remote services from outside New Zealand to New Zealand customers. Services provided by DigitalOcean are subject to GST and are applicable to persons not registered for the GST at the standard rate of 15%.
Your tax location is typically based on your account address, which is initially set to the payment address of your primary payment method when you sign up. In some locations, we are required by law to consider other account details, like other payment addresses or IP addresses.
You can update your account address and view your account's tax location and rate at any time on the billing page. If you've set your account address correctly but your account's tax location is not what you expect, contact support for help.
USD is the only currency we accept for payments, so all invoices are in USD. We cannot provide invoices in other currencies. Learn more about invoices.