Load Balancer Connectivity
Cloud Firewall Connectivity
Droplet Firewall Connectivity
Network Configuration Issues
Protocol Initiation Issues
Shell Environment Issues
Can't Sign In?
Backups Support Articles
How do I recover a deleted Droplet?
You can recover your Droplet if you have taken a snapshot of the Droplet or signed up for automated backups.
Can I change my Droplet's backup schedule and frequency?
Backup schedules and frequency cannot be changed, but you can use Snapshots to backup a Droplet at anytime.
How can I destroy my Droplets while maintaining my backups?
Destroying a Droplet destroys the backups along with it. You’ll want to preserve your backups first.
Can I download a backup or snapshot?
You cannot currently download DigitalOcean backups or snapshots, but you can use third-party tools to save your data locally.
How do I manually back up my Droplet?
You can manually back up a Droplet using DigitalOcean snapshots or backups or, alternatively, using a third-party tool like rsync or SFTP.
How do I transfer a Droplet to another user?
You can transfer snapshots of Droplets to other users, who can then recreate the Droplet on their account from the snapshot.
How long will my backup or snapshot take to complete?
Creating a backup or snapshot takes roughly 2 minutes per GB of used space.